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Recipients of Data

The below processors process data on our behalf so that we can provide the relevant service to you.The below are partners or suppliers which we use where you will be redirected to their site for you to enter your details in. By doing this you will be subject to their privacy statement and terms.

Name of Processor

Location

Purpose

Relationship

Lawful Basis

Taste Marketing (tastecard and Coffee Club)Simard Ltd (gourmet society)hi-life Diners Club(hi-life)

Vue

Further Notes

Memset

UK

Data Centre

Processor

To fulfil our contract with yourselves

x

AWS

Republic of Ireland

Data Centre

Processor

To fulfil our contract with yourselves

x

x

x

x

Salesforce

UK

Customer Relationship Management Software

Processor

To fulfil our contract with yourselves

x

x

x

Microsoft

UK

Storage facility, emails

Processor

To fulfil our contract with yourselves

x

x

x

x

Fivetran

EEA

Connector from Salesforce to Data Warehouse

Processor

To fulfil our contract with yourselves

x

x

x

x

Snowflake

EEA

Data Warehousing

Processor

To fulfil our contract with yourselves

x

x

x

x

Tag Systems Ltd

UK

External fulfilment and dispatch

Processor

To fulfil our contract with yourselves

x

x

Jungle IT

UK

IT Operation, Delivery and Security Support

Processor

To fulfil our contract with yourselves

x

x

x

x

We do not transfer data to them, but they will have access to provide the services to us.

Fantastic Cloud Solutions

UK

IT Back Up and DR

Processor

To fulfil our contract with yourselves

x

x

x

x

CACI

UK

Adobe support and Profiling services

Processor

To fulfil our contract with yourselves or Legitimate Interests

x

x

TrustPilot

EEA

Customer feedback tool

Processor

Legitimate Interests

x

x

Corporate Partners that have referred you to us

Various

For reporting and validation purposes

Joint Controllers

Legitimate Interests

x

x

x

x

Consultants

Various

To provide business improvements

Joint Controllers

Legitimate Interests

x

x

x

x

Consultants may not always have access to information. This will depend on the purpose of the consultancy

Falcon

Denmark

Social media handling platform

Processor

Legitimate Interests

x

x

Zuora

EEA

Subscription Management

Processor

To fulfil our contract with yourselves

x

x

x

Facebook/Google

UK

To provide directed content and digital ads

Joint Controllers

Consent

x

x

x

Iterable

US

Outbound email communication platform

Processor

To fulfil our contract with yourselves or Legitimate interest

x

x

x

Couriers

UK

To deliver physical products

Processor

To fulfil our contract with yourselves

x

x

x

x

Mailchimp

US

Outbound email communication platform

Processor

To fulfil our contract with yourselves or Legitimate Interests

x

Shopify

US

E-Commerce for VuePass, VuePromo and tastecard gifting

Controller

To fulfil our contract with yourselves

x

x

Sufio

EEA

Invoicing platform

Processor

To fulfil our contract with yourselves

x

Okta

EEA

ID management tool Auth0

Processor

To fulfil our contract with yourselves

x

x

x

Conga

EEA

Letter templates

Processor

To fulfil our contract with yourselves

x

x

x

SurveyMonkey

EEA

Surveys/Forms

Joint Controllers

To fulfil our contract with yourselves

x

x

Validity

US

Database cleanse

Processor

Legal Obligation

x

x

The below are partners or suppliers which we use where you will be redirected to their site for you to enter your details in. By doing this you will be subject to their privacy statement and terms.

Name of ProcessorLocationPurposeRelationshipLawful BasisTaste Marketing (tastecard and Coffee Club)Simard Ltd (gourmet society)hi-life Diners Club(hi-life)VueFurther Notes

JP Morgan (Chasepaymentech)

UK

Payment Provider

Processor

To fulfil our contract with yourselves

x

x

x

In addition to current UK/EU Data Protection laws and regulations, the processing is subject to additional laws and regulations such as and not limited to anti-Money Laundering, Know-Your-Customers (KYC) and Fraud.

Stripe Payments Europe Limited

Republic of Ireland

Payment Provider

Processor

To fulfil our contract with yourselves

x

In addition to current UK/EU Data Protection laws and regulations, the processing is subject to additional laws and regulations such as and not limited to anti-Money Laundering, Know-Your-Customers (KYC) and Fraud.

Benefit Providers

Various

They will provide some of the benefits (e.g.  theatre tickets etc)

Joint Controllers

To fulfil our contract with yourselves

x

x

x

Vue Entertainment Ltd

UK

Where it is necessary to fulfil your order for VuePass products and services or any query that you have in relation to those products and services

Joint Controllers

To fulfil our contract with yourselves

x

Usertesting.com

Worldwide

Customer testing and feedback tool

Controller and Processor

Consent

x

x

x

Data at rest is stored within the EEA.